2018   Graduate Certificate – Workplace Instructional Design | Boise State University – Boise, ID

2006  Master of Science – Industrial/Organizational Psychology | Florida International University – Miami, FL

2004  Bachelor of Science – Psychology | University of the West Indies – Kingston, Jamaica

Experience | Learning Technologist

Bisk – Tampa, FL  |  04.2018 - Present


• Functional expert on several instructional technologies.

• Quick turnaround for e-learning courses that are in rapid redevelopment.

• Crunch transfer of online courses from one LMS to another.

• Promote facilitators’ seamless transitions from one learning system to another.


• Train subject matter experts on various learning tools.

• Collaborate with subject matter experts to update course structure and upload course content.

• Design and develop a variety of training courses.

• Design and produce job aids.

• Troubleshoot technical problems in live courses.

• Demonstrate the features of new and existing technologies.

• Provide consult to others regarding the use of new and existing technologies.

• Test courses for instructional integrity and functionality.

• Facilitate live learning sessions.

• LMS: Canvas; BISK (Proprietary).

Experience | Technology Tool Specialist [Instructional Designer]

Florida International University – Miami, FL  |  09.2016 - 04.2018


• Point person for several instructional technologies used in the College of Business.

• Convinced the Chapman Graduate School to grant students early access to their courses.

• Overhauled the structure and flow of several courses.

• Increased student engagement in courses.

o Designed activities that require multi-modal engagement both collaboratively and independently | Implemented multimedia applications in courses.

• Reduced student frustration when interfacing with courses.

o Course redesigns | Created user guides and performance aids for faculty and students.


• Worked with SMEs to concept map, storyboard, and design and develop course content.

• Designed learning activities that require multi-modal engagement: text, audio, audio/visual.

• Created/built out the designed online course content within various learning management systems.

• Worked with SMEs to review, revise and update course content.

• Troubleshoot technical issues as they present in live courses.

• Pre-assessment question analysis and post-assessment item analysis.

• Assisted in designing adaptive learning strategies to personalize learning experiences. • Trained faculty on how to use the LMS as well as specific integrated learning tools.

• Created user guides and performance aids.

• LMS: BlackBoard; Canvas. 

Experience | Intern Instructional Designer

Impactly / LearnerNation – Miami, FL (Remote)  |  04.2016 - 07.2016


• Produced engaging online courses.

• Streamlined learning content.


• Designed and developed multi-modal course experiences.

• Business writing.

• Built formative and summative assessments for business-focused courses. 

Experience | Instructor & Department Chairperson

Somerset Academy – Broward County, FL  |  08.2006 - 08.2016

• Created curricula.
• Created plans, units, materials, and scripts for substitutes to facilitate while teachers of record were on extended absences.
• Designed and developed learning materials.
• Implemented research-based instructional activities that promote engaging learning experiences.
• Collaborated with peers for a more cohesive and streamlined instructional content.
• Designed and constructed various assessments to test knowledge and skill levels.
• Monitored students’ progress on competencies and skills via data interpretation.
• Directed instructional, curriculum, and department meetings.
• Developed a Teaching Writing Guide training handbook for tutors; tutors used the handbook to guide their writing instruction.
• Provided support and troubleshooting for web-based reading practice program.

Experience | Online English\Language Arts Instructor 

Edgenuity, Inc – Scottsdale, AZ (Remote)  |   Contractor: 02.2015 - 10.2015 & Employee: 10.2015 - 02.2016

• Direct & monitor student academic progress and course pacing via proprietary LMS and SIS.

• Provide students with feedback.
• Oral & written communication with students, parents and co-workers.